Refund policy

Return & Refund Policy

Thank you for shopping with LoveMyFig!

All our products are made to order through our print-on-demand production partner. Each item is created especially for you after your order is placed.

Returns & Exchanges

Because our products are made to order, we generally do not accept returns or exchanges for changes of mind, incorrect sizes ordered, or personal preferences.

Please review product descriptions, sizing charts, and personalization details carefully before purchasing.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or different from what you ordered, please contact us within 30 days of delivery.

Include your order number, a description of the issue, and clear photographs of the product.

We will review your request and arrange an appropriate resolution, such as a replacement or refund, at no additional cost when applicable.

Order Cancellations

If you need to cancel or modify an order, please contact us immediately.

Once an order has entered production, cancellation or modification may no longer be possible.

Refunds

Approved refunds will be issued to the original payment method. Processing times depend on your payment provider.

Contact Us

For questions or assistance, please contact us using the customer support email listed on our Contact Information page.

This policy does not limit any rights you may have under applicable consumer protection laws.